* Order delivery is subject to availability of
stock.
Returns Policy
Customers have to pay the bill amount in advance through
Credit Card/Bkash/Bank Deposit for any orders from
outside of Dhaka City.
You may return most new,
unopened items within 30 days of delivery for a full
refund. We'll also pay the return shipping costs if the
return is a result of our error (you received an
incorrect or defective item, etc.).
You should expect to receive your refund within four
weeks of giving your package to the return shipper,
however, in many cases you will receive a refund more
quickly. This time period includes the transit time for
us to receive your return from the shipper (5 to 10
business days), the time it takes us to process your
return once we receive it (3 to 5 business days), and
the time it takes your bank to process our refund
request (5 to 10 business days).
If you need to return an item, simply login to your
account, view the order using the 'Complete Orders' link
under the My Account menu and click the Return Item(s)
button. We'll notify you via e-mail of your refund once
we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note
that there are restrictions on some products, and some
products cannot be shipped to international
destinations.
When you place an order, we will estimate shipping and
delivery dates for you based on the availability of your
items and the shipping options you choose. Depending on
the shipping provider you choose, shipping date
estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items
we sell are weight-based. The weight of any such item
can be found on its detail page. To reflect the policies
of the shipping companies we use, all weights will be
rounded up to the next full pound.